Jim Freeman most recently worked for the online platform Zalando since 2018, initially as Chief Technology Officer. He later led the development, marketing, and growth of Zalando's consumer offerings from 2021 to 2023. Prior to joining Zalando, Freeman held various management positions at Amazon for nine years. His roles there included Vice President of Development for Prime Video and Alexa Communications. In addition to his membership on the Yoummday Supervisory Board, Freeman has been a member of the Board of Directors and the Innovation and Audit Committee of Softwareone Holding since 2022, and a Senior Advisor to the private equity firm Permira.
He himself says:
"Yoummday immediately convinced me. Both the product and the team have enormous potential to completely transform the business process outsourcing industry with its technology and talent platform."
“Jim Freeman is a key figure for Yoummday”
Yoummday boss Klaus Harisch explained:
"Jim Freeman is a key addition to Yoummday. With his expertise in scaling development and product organizations combined with the Amazon gene of extreme customer focus, he is a tremendous asset to us. Thanks to his international experience, he is considered a bridge builder between the European and US markets. I am confident that with Jim's support, we will significantly accelerate our company's international growth."
The Yoummday Advisory Board also includes Carola Wahl, Germany head of the European paytech Nexi Group, Florian Heinemann, General Partner of the venture capital investor Project A, and Florian Tappeiner, Managing Director and Partner at Armira Growth.
With its Work@home operating system, Yoummday offers solo freelancers the opportunity to work in customer service from anywhere in the world. Customers of the startup According to the company, its members include DAX-listed companies, established e-commerce players, and startups. These companies can access approximately 10,000 qualified solo freelancers from over 70 countries on the platform for their projects.