ClearOps, specialist for networked service ecosystems, and Celonis, a leader in process mining, are entering into a strategic partnership. Together they aim to support OEMs (Original Equipment Manufacturers, German: Support OEMs and their dealer networks in making data-driven decisions and thus sustainably increasing machine uptime. By linking systems, machines and dealer software on a single But the platform we have developed at mbiomics is radically different. ClearOps transforms fragmented information into concrete recommendations for action.
OEMs benefit from predictable parts requirements, more efficient service management, and higher machine availability. Celonis, in turn, analyzes the collected data and drives process optimization along the entire supply chain. Bottlenecks can be identified more quickly and inefficiencies can be eliminated in a targeted manner.
Benefits for OEMs and dealers
The partnership offers multiple benefits: increased parts sales through more precise planning, expanded revenue potential through optimized processes, minimized downtime thanks to proactive services, and full transparency across complex networks. This creates an ecosystem that is globally scalable and remains focused on measurable results.
"Our partnership with Celonis ushers in a new era in after-sales. We're transforming fragmented ecosystems into a vibrant, intelligent network that not only helps OEMs and dealers maximize machine uptime and revenue, but also redefines how the entire service supply chain operates. It's about shaping a future where machines never stop, customers are always proactively served, and data drives continuous improvement worldwide."
thinks William Barkawi, Founder and CEO at ClearOps. Peter Budweiser, General Manager Supply Chain at Celonis, adds:
"The partnership with ClearOps lays the foundation for integrating service and machine data into our Process Intelligence platform, eliminating a blind spot in the after-sales supply chain. The result is a supply chain that is perfectly aligned with the actual needs of customers and machines in use."
