{"id":109174,"date":"2025-04-15T11:45:00","date_gmt":"2025-04-15T09:45:00","guid":{"rendered":"https:\/\/cms.munich-startup.net\/?p=109174"},"modified":"2025-04-15T11:24:22","modified_gmt":"2025-04-15T09:24:22","slug":"lufthansa-relies-on-legal-ai-from-june","status":"publish","type":"post","link":"https:\/\/cms.munich-startup.net\/en\/109174\/lufthansa-relies-on-legal-ai-from-june\/","title":{"rendered":"Lufthansa relies on Legal AI from June"},"content":{"rendered":"<div class=\"entry-content\">\n<p>Deutsche Lufthansa AG (DLH) relies on the Legal AI platform of the Munich-based startup <a href=\"\/en\/108698\/june-pre-financing\/\">June<\/a>to process passenger claims more efficiently. The goal is to fully digitize the processes to enable faster, higher-quality results for customers.<\/p>\n\n\n\n<p>With the implementation of the AI-supported Case Management &amp; Automation platform, Lufthansa is responding to a key challenge in international air travel: Despite high efficiency, the flight schedule is subject to numerous external influences such as weather, strikes, or demonstrations. These factors regularly lead to delays and flight cancellations. Since a single flight often affects several hundred passengers, this results in a significant number of lawsuits.<\/p>\n\n\n\n<p>In 2022 and 2023, Lufthansa has <a href=\"https:\/\/de.statista.com\/themen\/217\/deutsche-lufthansa\/#editorsPicks\" target=\"_blank\" rel=\"noreferrer noopener\">Statista<\/a> It sells over 230 billion passenger kilometers, making it one of the five largest airlines in the world. Accordingly, the need for legally compliant and rapid processing of customer claims is high. With June, a data-driven, AI-based approach is now being pursued to accelerate the processing of these claims while simultaneously creating transparency in the process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Efficient automation through a central platform<\/h2>\n\n\n\n<p>June&#039;s platform digitizes all relevant workflows related to passenger litigation. Mail and email documents are automatically recognized, and deadlines, parties, and case data are extracted and evaluated. The system also automatically generates pleadings and reports, significantly reducing manual work.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&quot;We benefit enormously from our collaboration with June and, with the help of the AI-based platform, can process a large number of claims automatically and efficiently. This not only saves us time and money, but also offers our customers added value thanks to fast and streamlined claim processing. We&#039;re starting with Lufthansa Airlines in Germany. But the project is designed so that a rollout to subsidiaries or for claims in other countries can be carried out without much additional effort.&quot; <\/p>\n<\/blockquote>\n\n\n\n<p>says <strong>Sebastian Thies<\/strong>, Project Manager for Implementation at DLH.<\/p>\n\n\n\n<p>The platform provides a consistent database (single source of truth) that enables a 360-degree view of all relevant information. This allows Lufthansa&#039;s legal department to centrally manage the entire process\u2014from receipt of the lawsuit to its conclusion\u2014with the support of AI.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u201cNew ideas and opportunities for continued constructive cooperation\u201d<\/h2>\n\n\n\n<p>June is also satisfied with the collaboration so far:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&quot;We are pleased with the positive effects our AI platform is having at DLH. We are able to make the application flexible and usable for other types of legal disputes within a very short time. Therefore, we are working intensively with DLH on new ideas and opportunities for continued constructive cooperation for mutual benefit,&quot;<\/p>\n<\/blockquote>\n\n\n\n<p>explained <strong>Bj\u00f6rn Frommer<\/strong>, Co-Founder and CEO at June.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Lufthansa is automating the processing of passenger complaints with June&#039;s AI platform. The legal tech startup is helping the airline digitize processes and make them more efficient.<\/p>","protected":false},"author":24,"featured_media":109176,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5638,1],"tags":[5292,3016,3467],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lufthansa setzt auf Legal AI von June - Munich Startup<\/title>\n<meta name=\"description\" content=\"Die Lufthansa automatisiert die Bearbeitung von Passagierklagen mit der KI-Plattform von des M\u00fcnchner Startups June.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cms.munich-startup.net\/en\/109174\/lufthansa-relies-on-legal-ai-from-june\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lufthansa setzt auf Legal AI von June - Munich Startup\" \/>\n<meta property=\"og:description\" content=\"Die Lufthansa automatisiert die Bearbeitung von Passagierklagen mit der KI-Plattform von des M\u00fcnchner Startups June.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cms.munich-startup.net\/en\/109174\/lufthansa-relies-on-legal-ai-from-june\/\" \/>\n<meta property=\"og:site_name\" content=\"Munich Startup\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/munichstartup\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-15T09:45:00+00:00\" \/>\n<meta name=\"author\" content=\"Regina Bruckschl\u00f6gl\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@munich_startup\" \/>\n<meta name=\"twitter:site\" content=\"@munich_startup\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Regina Bruckschl\u00f6gl\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cms.munich-startup.net\/109174\/lufthansa-setzt-auf-legal-ai-von-june\/\",\"url\":\"https:\/\/cms.munich-startup.net\/109174\/lufthansa-setzt-auf-legal-ai-von-june\/\",\"name\":\"Lufthansa setzt auf Legal AI von June - 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