Legal disputes usually arise from unclear agreements between the parties involved. Sometimes customers have misconceptions about the provider's service portfolio. In other cases, the provider and customer simply talk past each other. A clear service description is therefore just as essential as transparent contractual provisions. This will help you avoid lengthy, time-consuming, and costly legal disputes.
Dr. Andreas Staufer, an experienced lawyer and specialist in IT law and medical law, provides insights and practical tips on the legal design of customer-supplier relationships:
- How do I formulate the service description?
- Which clauses must supply contracts contain?
- How should terms and conditions be formulated?
- Can I avoid legal disputes with terms and conditions?
- What other legal standardizations are helpful?
- Are there possibilities for out-of-court settlement in the event of a dispute?
