The combination of Process Mining (Celonis) and Business Process Management (Symbio) is designed to enable the so-called mining-first approach. This means that companies can implement data-driven process optimization at every stage of the process lifecycle – starting with the design phase. It also aims to facilitate the transformation of existing processes, for example, by analyzing them with all their workflows and interactions. Users can then develop their ideal process based on real data and, for example, remove redundant steps, simplify processes, and standardize or automate tasks.
As part of the acquisition, the two companies are also introducing a jointly developed version of the 'Process Cockpit'. This combines real-time process insights with data collected by Symbio. This approach aims to integrate KPIs for core processes into corporate process models and guidelines, ensuring compliant and efficient process execution within an organization. Users will primarily benefit from consistent and complete (end-to-end) process transparency.
Celonis and Symbio join forces
Alexander Rinke, Co-CEO and co-founder of Celonis, explains:
"The merger of Celonis and Symbio is a major step toward providing our customers with even more comprehensive process intelligence. Symbio extends the functionality of the Celonis platform, which now combines best-in-class process mining and process management. Customers can now not only evaluate their processes to identify opportunities and create added value, but also shape them with a modern, AI-powered process modeling solution."
Oliver Zeller, CEO and co-founder of Symbio, adds:
"Our expertise in objectively examining the entire workflow, combined with Celonis's market-leading process mining technology, provides our joint customers with personalized process intelligence at scale. Employees and entire organizations are thus able to gain new insights, for example, into the root causes of bottlenecks. Combined with information about the context of a process, they can implement recommendations and achieve improvements more quickly. Companies undergoing process and system transformation, in particular, benefit significantly from this, as they can redesign their processes based on the most advanced process intelligence on the market."
The acquisition has also been well received by the customers of both companies. Etienne Kneschke, Executive Director Business Process Management at Karl Storz, a medical device manufacturer:
"We have been working with Symbio and Celonis for a long time and are delighted that these two champions in process mining and BPM are joining forces. Together, they enable us to optimize our business processes in a completely system-agnostic way and redesign them based on world-leading process knowledge. Process intelligence is the foundation for generative AI-based automation in enterprises. It provides large-language models with the contextual understanding they need to know how processes work across systems, departments, and regions."
