Welcome to the specialists for messenger communication!
With the MessengerPeople solution, companies can use the most popular messengers, such as WhatsApp, Facebook Messenger, Apple Business Chat, Telegram and Co. professionally and successfully for their customer communication.
Benefit from our experienced team of experts and enter the future of messenger communication!
The Messenger Communication Platform offers you these functions:
– 1:1 Chat: An intuitive platform for all messengers (WhatsApp, Apple Business Chat, Facebook Messenger, Telegram & Viber)
– User characteristics: Get to know your users and save relevant information that is provided to you during the chat process
– Chat modules: Increase your efficiency with predefined answers
– Chatbot Builder: Create chatbots that support your customer service without any programming knowledge
– Ticket assignment: Coordinate customer inquiries within your company and assign tickets to the appropriate agent either via drag & drop or autorouting
– Multiagent: Your employees work in defined roles and efficiently together as a team
If you need an API and not a software solution, use the MessengerPeople API to send messages to WhatsApp, Telegram, and Facebook Messenger via a single interface—GDPR-compliant, of course.
➡Unified Messaging: Use a single API and a standardized data format across all messaging apps. We take care of the details.
➡High performance: Our globally distributed data centers guarantee low latency, high performance and extreme reliability.
➡GDPR compliant: We naturally provide a DPA.
